Tru By Hilton Albany Airport, Ny

The facility was clean, not dated and the staff was very friendly. The breakfast was very good except that I would have liked to see some breakfast pastries and bananas available. The choices for snacks to purchase was varied and plentiful. Complimentary water bottles were a plus!

The room was spotless, the TV was on with "Welcome John" on the screen, there were four pillows on the bed, the bed was very comfortable, the soap, shampoo, conditioner and body lotion dispensing tubes were easy to use and kept the place neat and tidy, and the step-in shower was just the best! Also, the breakfast was fantastic! Watch your own hot, fluffy pancakes being made, have scrambled eggs, a sausage patty, a bagel with cream cheese or JIF peanut butter, an orange, a banana, juice and all the coffee you want. Wonderful. Will stay there next time I'm in Albany!

Location was in a good spot. Alot of tables for everyone to sit if at full capacity for breakfast. I got down to breakfast last and everything was hot and full. You could tell that Tricia was still training, but did a good job. Kia the manager was by her side making sure if she needed help she was there.

The set up! How clean it was! Staff is friendly! One girl stood out because the day I came she took care of me and when coming back from being out at midnight she was still there! she had been driving the shuttle and running the front desk all day with the help of her coworkers! And desmond is a great new addition to your staff

I liked the bright, upbeat modern decor. Also liked the check in desk set up and friendly staff. I appreciated having snacks and beer and wine available to purchase. The shuttle van was very convenient with a helpful driver.