Tru By Hilton Albany Airport, Ny

This was supposed to be a 2 person stay and ended up just being me. I took the fact that I would have 2 queen beds to my full advantage. I brought in cart after cart full of Christmas presents for my kids and wrapped in the room. No one judged and all were helpful. The housekeeping was outstanding and very clean. I even got a free concert while I was in my room and they were cleaning next door. It was much appreciated and the voice was absolutely beautiful! I have 4 kids so as much as the silence was nice, the singing housekeeper provided the much needed background noise I needed. The man mopping the hall where the elevators were on the main floor was awesome with the wierd look I gave him because the tile gives off a carpet visual and I honestly thought he was mopping carpet. I laughed and explained my facial expression and he was great about it. I have never seen such a clean breakfast bar and tables. The workers always have smiles and a great attitude. I felt bad for the boxes and styrofoam that I left in my room because I normally don’t do that. They were very understanding and great! This was my first solo trip to the city (I’m from the mountains) and I was so scared due to my paranoia. The location of the place reminded me of home and made me feel safer. I definitely will be planning a similar trip to the same place next year in December. OH! I almost forgot, the location is less than 15 minutes from any shopping destination I put in my gps. That was vital. I don’t like traveling far from my hotel for the places I need (especially if I am by myself).

I loved the modern design and furnishings, and it was really clean. The staff was great as well.

The fact the floors were clean cuz tile... my socks weren't dirty like they can get in other hotels... clean socks means you mopped.

professional staff, (their dress code could be a bit better...jeans just don't cut it for a Hilton property.) They were helpful both nights that I stayed on Sept. 19 and on Sept. 27.

The shower was strange and was hard to keep from getting water all over the place. And it really bugged me that you couldn’t find a shower cap either in the bathroom or the little “store” in the lobby. And the area is pretty cut off so there are no stores close enough to walk to. Otherwise very comfortable and very clean. I like there are no carpets it feels cleaner.