Tru By Hilton Albany Airport, Ny

I loved that the shuttle came to get me at nearly 4am with a kind and courteous driver. I was greeted again at the reception with kindness. Finally at my room the television screen made me feel so welcomed even though I was so tired after a 4 hour delay due to storms in DFW. The best thing was that breakfast went to 10am and checkout was a gracious and calm noon which allowed me to simply sleep in the welcoming bed and eat and check out calmly the next day! Thank you!!!

Very kid friendly.

This was supposed to be a 2 person stay and ended up just being me. I took the fact that I would have 2 queen beds to my full advantage. I brought in cart after cart full of Christmas presents for my kids and wrapped in the room. No one judged and all were helpful. The housekeeping was outstanding and very clean. I even got a free concert while I was in my room and they were cleaning next door. It was much appreciated and the voice was absolutely beautiful! I have 4 kids so as much as the silence was nice, the singing housekeeper provided the much needed background noise I needed. The man mopping the hall where the elevators were on the main floor was awesome with the wierd look I gave him because the tile gives off a carpet visual and I honestly thought he was mopping carpet. I laughed and explained my facial expression and he was great about it. I have never seen such a clean breakfast bar and tables. The workers always have smiles and a great attitude. I felt bad for the boxes and styrofoam that I left in my room because I normally don’t do that. They were very understanding and great! This was my first solo trip to the city (I’m from the mountains) and I was so scared due to my paranoia. The location of the place reminded me of home and made me feel safer. I definitely will be planning a similar trip to the same place next year in December. OH! I almost forgot, the location is less than 15 minutes from any shopping destination I put in my gps. That was vital. I don’t like traveling far from my hotel for the places I need (especially if I am by myself).

My flight could not land in LaGuardia due to bad weather. We diverted to Albany and had to spend the night in Albany. Hotel is close to the airport ; free shuttle ; Clean hotel. It would be nice to add more toiletries such as shower cap. Cotton swab, and for an extra cost, bath robe/slippers . The Staff were friendly, empathetic and kind. I personally think that there should be more choices for breakfast, since it is your main meal for the day. Overall 9/10

The decor was really cute and modern. The beds were comfortable and the blackout shade made it easy to sleep in. My kids also enjoyed the pool, which wasn't too cold.